Service
 
     
 

We service the greater Pacific Northwest, Alaska, and Hawaii. Our factory trained technicians are licensed, bonded, and insured to keep your business in the utmost shape -- 24 hours a day, 7 days a week.

Guaranteed Maintenance Agreement (GMA)

Guaranteed Maintenance Agreements are a cost-effective way to safeguard drive-thru system operations. For less than the cost of repairing a single headset or beltpack, a GMA protects ALL system components (headsets, batteries, battery chargers, etc.). Preventative maintenance allows peace of mind for just pennies a day. With 70% of business being done at the drive-thru window, can you afford not to keep your equipment running in tip-top condition?

GMA Plans:
Standard* Classic* Premium*
Equipment Repair/Exchange Yes Yes

Yes

On-Site Service Calls None 4 per year 1 per month
Emergency On-Site Service Calls 0 2 per year 2 per year
Replacement Parts Included Most ALL ALL
Return Shipping Labels FREE FREE FREE

 

*Covers all brands (some models not eligible)

*Additional charge for seriously damaged or abused equipment

*Limited on-site service area (call for details)

 

As every store is different, our maintenance agreements can be custom designed and tailored to fit your specific needs. Call for details.

 
     
Copyright © 2004 Sound Masters, Inc.®
Sound Masters, Inc, its logo, and other brand names and products mentioned above are trade names, service marks, trademarks or registered trademarks of
their respective owners.